Category: News

September 22, 2010

ServiceCentral Strengthens Their Service Management Software Suite with Inventory

ServiceCentral’s InventoryManager enables maximum control over stock and consumption of all parts and equipment associated with returns, service, and repair management operations. InventoryManager is the newest module to complement ServiceCentral’s service management software suite.

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June 27, 2010

ServiceCentral’s Service Management Software Chosen by Cellular Gallery Tech Center

Cellular Gallery Tech Center has signed to implement ServiceCentral’s service management software to automate their handset repair management and refurbishment processes.

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January 6, 2010

Quality One Wireless Implements ServiceCentral’s Service Management Software in China Facility

Quality One Wireless expands business to China with a new wireless handset service facility powered by ServiceCentral’s Service Management Software.

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August 8, 2009

ServiceCentral Responds to the Post-Sales Product Service and Repair Needs of International Businesses with a Multilingual Capable Service Management Software Suite

ServiceCentral strengthens their Service Management Software with the ability to function in multiple languages and utilize multiple currencies within the same client installation. This feature is a key competitive differentiation for international businesses as they look to globalize post-sales service management of products and convert the service chain from cost center to profit stream.

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December 3, 2008

Telecom New Zealand Experiences Success with ServiceCentral’s Newest Service Management Software Release

Telecom New Zealand reports a positive experience and immediate benefits from the successful upgrade of its retail service management software and Telegistics’ repair center software to ServiceCentral’s latest product suite release.

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September 9, 2008

ServiceCentral Acquires BirdDog Systems

ServiceCentral has obtained BirdDog and its entire product offering which includes remote monitoring and support tools for networks and computers. ServiceCentral plans to incorporate these tools to enhance its suite of Service Management software and hosted solution services.

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June 30, 2008

ServiceCentral software upgrade at US Cellular

US Cellular will use the newest version of ServiceCentral’s Return and Repair Suite™ version 6.2 to support its growing business with the enhanced reporting and workflow management features.

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May 26, 2008

ServiceCentral releases ServiceManagement, Return and Repair Suite™ Ver. 6.2

ServiceCentral’s newly released product includes a new application framework that provides hooks throughout the application where custom code can be added, enabling maximum product customization to without costly changes to core code.

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May 1, 2007

New President appointed by ServiceCentral Board of Directors

ServiceCentral Technologies, Inc., a leading provider of service management software solutions, appoints Steve Teel as President.

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